We work very hard to provide the best service possible for you at VAMT. The following acupuncture policies have been put in place in respect for this effort. You will find an abbreviated version of these policies below.

Payment

Payment is due in-full at time of service.

Cancellation Policies

We require a minimum of a 24-hour advance notice when canceling an appointment. This is waived in cases of illness, emergency or inclement weather. If you fail to make your appointment without notifying us, you will be assessed a fee equal to 50% the full service cost. You will be required to pay this charge before you are allowed to schedule your next service.

You will be required to pre-pay for all services at VAMT after two appointments cancelled within a 24-hour time period or two no-shows. This also applies to Motor Vehicle or Workman’s Comp patients.

Late Arrival Policies

Your appointment will be shortened according to your late arrival time as a courtesy to our others guests and staff. If you arrive late, you are required to pay full price for the scheduled  appointment. Late arrivals will not receive extension of scheduled appointments. These acupuncture policies were adopted to ensure that the therapists time and efforts be respected. We also want to respect your time and maintain a stress-free and relaxing service.